Responsible Gaming

Gaming Should Be Entertainment

Captain Cooks Casino is committed to promoting responsible gaming practices. Gambling should be viewed as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to understand that the house always has a mathematical advantage.

Age Verification

Captain Cooks Casino is only available to individuals who are at least 18 years of age or the legal age of majority in their jurisdiction in Canada. Players must verify their age during registration. We take age restrictions seriously and reserve the right to request proof of age at any time.

Warning Signs of Problem Gambling

Please be aware of the following warning signs that may indicate problem gambling:

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activities or amounts spent from family and friends
• Feeling anxious or irritable when unable to gamble
• Using gambling to escape problems, stress, or negative emotions
• Borrowing money to fund gambling activities
• Neglecting work, school, family, or social responsibilities due to gambling
• Experiencing financial difficulties as a result of gambling
• Failed attempts to reduce or stop gambling

If you recognize any of these signs in yourself or someone you know, professional help is available.

Self-Help Tools Available

Captain Cooks Casino provides several tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose during a gaming session
• Reality Checks: Receive periodic reminders about how long you have been playing and how much you have wagered
• Session Time Limits: Establish maximum durations for your gaming sessions
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account

We encourage you to use these tools proactively to maintain healthy gaming habits.

Support Resources for Canada and Beyond

If you are struggling with problem gambling, help is available through these organizations:

Canada

• Responsible Gambling Council - www.responsiblegambling.org
• Problem Gambling Institute of Ontario - Offers counseling and support services
• Gamblers Anonymous - Free peer support meetings available across Canada

North America

• National Council on Problem Gambling (USA) - www.ncpgambling.org - Call 1-800-522-4700

International Resources

• GamCare (United Kingdom) - www.gamcare.org.uk
• GamStop (United Kingdom) - www.gamstop.co.uk
• Gambling Help Online (Australia) - www.gamblinghelponline.org.au

All of these organizations offer confidential support and professional counseling services.

Seeking Help

If you believe you may have a problem with gambling, please reach out immediately. There is no shame in seeking help—trained professionals are available to provide support and treatment options. Contact one of the organizations listed above, or speak with your doctor who can refer you to appropriate mental health services.

Your well-being is important to us. Play responsibly.